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Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean case study is a Harvard Business School (HBR) case study written by Rajiv Lal, Gamze Yucaoglu. The Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean (referred as “Hbc's Ilkbahar” from here on) case study provides evaluation & decision scenario in field of Sales & Marketing. It also touches upon business topics such as - Value proposition, Customer service, Customers, Developing employees, Emerging markets, Growth strategy, Motivating people, Organizational culture, Product development, Supply chain.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean Case Study


In 2015, having led Hillside Beach Club (HBC) for 21 successful years, Edip Ilkbahar, HBC's founder and CEO, was looking over the plans for a new branch in Cyprus. For over two decades, Ilkbahar's company had enjoyed high occupancy, high guest satisfaction, and high return-visitor rates, not to mention increasing profits from HBC's single location in Fethiye, Turkey. Although branching out had been on the agenda for a couple of years, Ilkbahar was feeling the pressure to recreate HBC's culture in a new location to live up to and even surpass its established success. In parallel, Ilkbahar also needed to make sure that employee motivation at HBC's original Fethiye location did not drop and the employees continued to deliver wholehearted service to live up to HBC's reputation. 2015 certainly looked like it would be a tough year. How could Ilkbahar both try to extend HBC's special formula for success to Cyprus while maintaining high motivation at the Fethiye installation? The case describes the forces that shape the hotel industry's structure, raising the issue of how HBC established itself a sustainable niche for competitive advantage. The case provides the context for the students to identify the design elements underlying HBC's success and helps them explore the link between guest satisfaction and employee training, empowerment, feedback culture, continuous product development as well as social media and marketing. The case challenges the students to ponder what it takes for a company to repeatedly increase customer satisfaction rates and profitability with the same product over the years.


Case Authors : Rajiv Lal, Gamze Yucaoglu

Topic : Sales & Marketing

Related Areas : Customer service, Customers, Developing employees, Emerging markets, Growth strategy, Motivating people, Organizational culture, Product development, Supply chain




Calculating Net Present Value (NPV) at 6% for Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10023594) -10023594 - -
Year 1 3446287 -6577307 3446287 0.9434 3251214
Year 2 3957412 -2619895 7403699 0.89 3522083
Year 3 3968086 1348191 11371785 0.8396 3331682
Year 4 3251678 4599869 14623463 0.7921 2575634
TOTAL 14623463 12680612




The Net Present Value at 6% discount rate is 2657018

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Payback Period
2. Profitability Index
3. Internal Rate of Return
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Hbc's Ilkbahar shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Hbc's Ilkbahar have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.






Formula and Steps to Calculate Net Present Value (NPV) of Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Sales & Marketing Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Hbc's Ilkbahar often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Hbc's Ilkbahar needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10023594) -10023594 - -
Year 1 3446287 -6577307 3446287 0.8696 2996771
Year 2 3957412 -2619895 7403699 0.7561 2992372
Year 3 3968086 1348191 11371785 0.6575 2609081
Year 4 3251678 4599869 14623463 0.5718 1859157
TOTAL 10457382


The Net NPV after 4 years is 433788

(10457382 - 10023594 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10023594) -10023594 - -
Year 1 3446287 -6577307 3446287 0.8333 2871906
Year 2 3957412 -2619895 7403699 0.6944 2748203
Year 3 3968086 1348191 11371785 0.5787 2296346
Year 4 3251678 4599869 14623463 0.4823 1568132
TOTAL 9484586


The Net NPV after 4 years is -539008

At 20% discount rate the NPV is negative (9484586 - 10023594 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Hbc's Ilkbahar to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Hbc's Ilkbahar has a NPV value higher than Zero then finance managers at Hbc's Ilkbahar can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Hbc's Ilkbahar, then the stock price of the Hbc's Ilkbahar should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Hbc's Ilkbahar should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What can impact the cash flow of the project.

Understanding of risks involved in the project.

What will be a multi year spillover effect of various taxation regulations.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean

References & Further Readings

Rajiv Lal, Gamze Yucaoglu (2018), "Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean Harvard Business Review Case Study. Published by HBR Publications.


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