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Microsoft's Go-to-market Strategy for Azure in India Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Microsoft's Go-to-market Strategy for Azure in India case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Microsoft's Go-to-market Strategy for Azure in India case study is a Harvard Business School (HBR) case study written by Reema Gupta, Deepa Mani, Aditya Shah, Sujata Ramachandran. The Microsoft's Go-to-market Strategy for Azure in India (referred as “Azure Microsoft” from here on) case study provides evaluation & decision scenario in field of Technology & Operations. It also touches upon business topics such as - Value proposition, International business, Marketing, Technology.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Microsoft's Go-to-market Strategy for Azure in India Case Study


"The case is set in mid-2009, about six months before the scheduled worldwide launch of Microsoft Azure. The group director of cloud computing for Microsoft India is mulling over the relative merits and demerits of launching Azure simultaneously in India with the rest of the world. Cloud computing is a paradigm shift in the information technology (IT) industry that fundamentally changes the way software and services are delivered to an end-user's desktop. Cloud computing enables shared resources - software, hardware and information - to be provided to consumers on demand, charging them based on usage. Azure is Microsoft's offering in this space, providing software and infrastructure as a service and also a platform to develop new applications on a pay-per-use model. Microsoft has always made its products available to users in the traditional license model, and Azure would be a paradigm shift not only in terms of technology but also in terms of the business model - from a one-time license fee and periodical maintenance contracts to a pay-as-you-use flexible model. The director had to decide whether the nascent Indian market was ready to adopt this new technology and business model. He also had to decide which segments of the Indian industry Microsoft Azure should target. There were a lot of reasons - presence of a strong IT development community, increasing IT adoption trends across Indian industries and presence of a very big potential customer base in terms of the small and medium enterprises (SMEs) - why the Indian market looked very lucrative. On the flip side, there were concerns such as poor current IT adoption, highly rampant piracy, low-to-average availability of infrastructure (essential to the success of Azure), such as electricity and broadband penetration in India, and the unique 'do-it-for-me' attitude of the Indian businessperson, which translated to significant initial costs in terms of time and effort required to increase awareness."


Case Authors : Reema Gupta, Deepa Mani, Aditya Shah, Sujata Ramachandran

Topic : Technology & Operations

Related Areas : International business, Marketing, Technology




Calculating Net Present Value (NPV) at 6% for Microsoft's Go-to-market Strategy for Azure in India Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10011706) -10011706 - -
Year 1 3457626 -6554080 3457626 0.9434 3261911
Year 2 3973347 -2580733 7430973 0.89 3536265
Year 3 3936628 1355895 11367601 0.8396 3305269
Year 4 3236508 4592403 14604109 0.7921 2563617
TOTAL 14604109 12667062




The Net Present Value at 6% discount rate is 2655356

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Payback Period
3. Profitability Index
4. Internal Rate of Return

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Azure Microsoft shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Azure Microsoft have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.






Formula and Steps to Calculate Net Present Value (NPV) of Microsoft's Go-to-market Strategy for Azure in India

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Technology & Operations Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Azure Microsoft often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Azure Microsoft needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10011706) -10011706 - -
Year 1 3457626 -6554080 3457626 0.8696 3006631
Year 2 3973347 -2580733 7430973 0.7561 3004421
Year 3 3936628 1355895 11367601 0.6575 2588397
Year 4 3236508 4592403 14604109 0.5718 1850484
TOTAL 10449933


The Net NPV after 4 years is 438227

(10449933 - 10011706 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10011706) -10011706 - -
Year 1 3457626 -6554080 3457626 0.8333 2881355
Year 2 3973347 -2580733 7430973 0.6944 2759269
Year 3 3936628 1355895 11367601 0.5787 2278141
Year 4 3236508 4592403 14604109 0.4823 1560816
TOTAL 9479581


The Net NPV after 4 years is -532125

At 20% discount rate the NPV is negative (9479581 - 10011706 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Azure Microsoft to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Azure Microsoft has a NPV value higher than Zero then finance managers at Azure Microsoft can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Azure Microsoft, then the stock price of the Azure Microsoft should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Azure Microsoft should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

Understanding of risks involved in the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What will be a multi year spillover effect of various taxation regulations.

What can impact the cash flow of the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Microsoft's Go-to-market Strategy for Azure in India

References & Further Readings

Reema Gupta, Deepa Mani, Aditya Shah, Sujata Ramachandran (2018), "Microsoft's Go-to-market Strategy for Azure in India Harvard Business Review Case Study. Published by HBR Publications.


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