Herman Miller (B): Creating Innovation Streams Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Herman Miller (B): Creating Innovation Streams case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Herman Miller (B): Creating Innovation Streams case study is a Harvard Business School (HBR) case study written by Sandra J. Sucher. The Herman Miller (B): Creating Innovation Streams (referred as “Herman Volkema” from here on) case study provides evaluation & decision scenario in field of Technology & Operations. It also touches upon business topics such as - Value proposition, Design, Organizational culture, Supply chain.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

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Case Description of Herman Miller (B): Creating Innovation Streams Case Study

To maximize their effectiveness, color cases should be printed in color.In 1997, Mike Volkema faced the difficulty of attempting to revitalize a once dynamic organization. Volkema wondered how he could incorporate advances made within subsidiaries, such as Miller SQA's business model innovation, into the company as a whole while also reinvigorating the product focus that had made Herman Miller great. This case details Herman Miller's development of business model designs for each of its target market segments and the evolution of its famed cubicle office system to a new design for the twenty-first century. Herman Miller's traditional focus on product design has been supplemented by a new focus on targeted business models. Students can analyze the changes, including market expansion, reintegration of the fragmented value chain, and sharing capabilities throughout the organization that Volkema introduced to redirect the firm toward greater growth. The details of customer-oriented business model design are examined. Concludes with a series of issues for organizational processes and structures to enable a firm to manage innovation on multiple fronts. Includes color exhibits.

Case Authors : Sandra J. Sucher

Topic : Technology & Operations

Related Areas : Design, Organizational culture, Supply chain

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Calculating Net Present Value (NPV) at 6% for Herman Miller (B): Creating Innovation Streams Case Study

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 6 %	Discounted Cash Flows
Year 0	(10017760)	-10017760	-	-
Year 1	3443694	-6574066	3443694	0.9434	3248768
Year 2	3968957	-2605109	7412651	0.89	3532358
Year 3	3966004	1360895	11378655	0.8396	3329933
Year 4	3248349	4609244	14627004	0.7921	2572997
TOTAL			14627004		12684056

The Net Present Value at 6% discount rate is 2666296

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

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Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Profitability Index
3. Payback Period
4. Internal Rate of Return

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Herman Volkema shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Herman Volkema have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.

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Formula and Steps to Calculate Net Present Value (NPV) of Herman Miller (B): Creating Innovation Streams

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Technology & Operations Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Herman Volkema often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Herman Volkema needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 15 %	Discounted Cash Flows
Year 0	(10017760)	-10017760	-	-
Year 1	3443694	-6574066	3443694	0.8696	2994517
Year 2	3968957	-2605109	7412651	0.7561	3001102
Year 3	3966004	1360895	11378655	0.6575	2607712
Year 4	3248349	4609244	14627004	0.5718	1857254
TOTAL					10460584

The Net NPV after 4 years is 442824

(10460584 - 10017760 )

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Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 20 %	Discounted Cash Flows
Year 0	(10017760)	-10017760	-	-
Year 1	3443694	-6574066	3443694	0.8333	2869745
Year 2	3968957	-2605109	7412651	0.6944	2756220
Year 3	3966004	1360895	11378655	0.5787	2295141
Year 4	3248349	4609244	14627004	0.4823	1566526
TOTAL					9487633

The Net NPV after 4 years is -530127

At 20% discount rate the NPV is negative (9487633 - 10017760 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Herman Volkema to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Herman Volkema has a NPV value higher than Zero then finance managers at Herman Volkema can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Herman Volkema, then the stock price of the Herman Volkema should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Herman Volkema should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What will be a multi year spillover effect of various taxation regulations.

Understanding of risks involved in the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What can impact the cash flow of the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

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Negotiation Strategy of Herman Miller (B): Creating Innovation Streams

References & Further Readings

Sandra J. Sucher (2018), "Herman Miller (B): Creating Innovation Streams Harvard Business Review Case Study. Published by HBR Publications.