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Execution: The Missing Link in Retail Operations Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Execution: The Missing Link in Retail Operations case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Execution: The Missing Link in Retail Operations case study is a Harvard Business School (HBR) case study written by Ananth Raman, Nicole DeHoratius, Zeynep Ton. The Execution: The Missing Link in Retail Operations (referred as “Misplaced Skus” from here on) case study provides evaluation & decision scenario in field of Finance & Accounting. It also touches upon business topics such as - Value proposition, .

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Execution: The Missing Link in Retail Operations Case Study


In spite of making substantial investments in information technology planning systems, retailers are struggling with two execution problems--inventory record inaccuracy and misplaced stock keeping units (SKUs)--that are hurting their performance and ability to satisfy customers. At one leading retailer, 65% of inventory records were inaccurate (i.e., recorded inventory levels did not reflect actual inventory levels). Misplaced SKUs at another leading retailer prevented one in six customers who requested help from a sales associate from finding the products that were available in a store. These execution problems reduce profits by more than 10%. Moreover, performance along these two dimensions of execution varies substantially among stores within the same chain that use identical information technology. By examining the systematic differences that exist among stores, this article identifies the drivers of inventory record inaccuracy and misplaced SKUs and recommends steps retailers can take to improve operational execution in their chains.


Case Authors : Ananth Raman, Nicole DeHoratius, Zeynep Ton

Topic : Finance & Accounting

Related Areas :




Calculating Net Present Value (NPV) at 6% for Execution: The Missing Link in Retail Operations Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10006253) -10006253 - -
Year 1 3462037 -6544216 3462037 0.9434 3266073
Year 2 3954339 -2589877 7416376 0.89 3519348
Year 3 3942421 1352544 11358797 0.8396 3310133
Year 4 3224967 4577511 14583764 0.7921 2554476
TOTAL 14583764 12650029




The Net Present Value at 6% discount rate is 2643776

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Profitability Index
3. Internal Rate of Return
4. Payback Period

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Misplaced Skus shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Misplaced Skus have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.






Formula and Steps to Calculate Net Present Value (NPV) of Execution: The Missing Link in Retail Operations

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Finance & Accounting Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Misplaced Skus often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Misplaced Skus needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10006253) -10006253 - -
Year 1 3462037 -6544216 3462037 0.8696 3010467
Year 2 3954339 -2589877 7416376 0.7561 2990048
Year 3 3942421 1352544 11358797 0.6575 2592206
Year 4 3224967 4577511 14583764 0.5718 1843885
TOTAL 10436607


The Net NPV after 4 years is 430354

(10436607 - 10006253 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10006253) -10006253 - -
Year 1 3462037 -6544216 3462037 0.8333 2885031
Year 2 3954339 -2589877 7416376 0.6944 2746069
Year 3 3942421 1352544 11358797 0.5787 2281494
Year 4 3224967 4577511 14583764 0.4823 1555250
TOTAL 9467844


The Net NPV after 4 years is -538409

At 20% discount rate the NPV is negative (9467844 - 10006253 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Misplaced Skus to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Misplaced Skus has a NPV value higher than Zero then finance managers at Misplaced Skus can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Misplaced Skus, then the stock price of the Misplaced Skus should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Misplaced Skus should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

Understanding of risks involved in the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What can impact the cash flow of the project.

What will be a multi year spillover effect of various taxation regulations.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Execution: The Missing Link in Retail Operations

References & Further Readings

Ananth Raman, Nicole DeHoratius, Zeynep Ton (2018), "Execution: The Missing Link in Retail Operations Harvard Business Review Case Study. Published by HBR Publications.


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