Forbes Technosys Limited (A): Bill Payment Kiosk Business Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Forbes Technosys Limited (A): Bill Payment Kiosk Business case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Forbes Technosys Limited (A): Bill Payment Kiosk Business case study is a Harvard Business School (HBR) case study written by Davinder Singh, Anuj Sahu. The Forbes Technosys Limited (A): Bill Payment Kiosk Business (referred as “Ftl Ftl's” from here on) case study provides evaluation & decision scenario in field of Leadership & Managing People. It also touches upon business topics such as - Value proposition, .

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

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Case Description of Forbes Technosys Limited (A): Bill Payment Kiosk Business Case Study

In May 2010, Forbes Technosys Limited (FTL) was not doing well. After more than a year, the company's bill payment kiosk business was losing money and no longer seemed viable. The time had come to re-evaluate all aspects of this business line and make decisions regarding FTL's future course of action. Accordingly, FTL's chief executive officer proposed an idea regarding prepaid mobile recharges using the existing bill payment kiosks, along with a new technology platform for this purpose. He hoped that handheld terminals could be used by retail-level franchisees to sell recharges to prepaid mobile users. Essentially, FTL had three options: should the company persist with or pivot the service provider business model, or "perish" the complete solution provider idea entirely and revert to being a product manufacturer? Whichever strategy FTL chose, it would have to limit and balance both operating and capital expenses. Davinder Singh is affiliated with Management Development Institute.

Case Authors : Davinder Singh, Anuj Sahu

Topic : Leadership & Managing People

Related Areas :

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Calculating Net Present Value (NPV) at 6% for Forbes Technosys Limited (A): Bill Payment Kiosk Business Case Study

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 6 %	Discounted Cash Flows
Year 0	(10004738)	-10004738	-	-
Year 1	3450671	-6554067	3450671	0.9434	3255350
Year 2	3968975	-2585092	7419646	0.89	3532374
Year 3	3971383	1386291	11391029	0.8396	3334450
Year 4	3231417	4617708	14622446	0.7921	2559585
TOTAL			14622446		12681758

The Net Present Value at 6% discount rate is 2677020

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

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Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Internal Rate of Return
3. Profitability Index
4. Payback Period

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Ftl Ftl's have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Ftl Ftl's shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.

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Formula and Steps to Calculate Net Present Value (NPV) of Forbes Technosys Limited (A): Bill Payment Kiosk Business

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Leadership & Managing People Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Ftl Ftl's often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Ftl Ftl's needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 15 %	Discounted Cash Flows
Year 0	(10004738)	-10004738	-	-
Year 1	3450671	-6554067	3450671	0.8696	3000583
Year 2	3968975	-2585092	7419646	0.7561	3001115
Year 3	3971383	1386291	11391029	0.6575	2611249
Year 4	3231417	4617708	14622446	0.5718	1847573
TOTAL					10460521

The Net NPV after 4 years is 455783

(10460521 - 10004738 )

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Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 20 %	Discounted Cash Flows
Year 0	(10004738)	-10004738	-	-
Year 1	3450671	-6554067	3450671	0.8333	2875559
Year 2	3968975	-2585092	7419646	0.6944	2756233
Year 3	3971383	1386291	11391029	0.5787	2298254
Year 4	3231417	4617708	14622446	0.4823	1558361
TOTAL					9488407

The Net NPV after 4 years is -516331

At 20% discount rate the NPV is negative (9488407 - 10004738 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Ftl Ftl's to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Ftl Ftl's has a NPV value higher than Zero then finance managers at Ftl Ftl's can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Ftl Ftl's, then the stock price of the Ftl Ftl's should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Ftl Ftl's should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What can impact the cash flow of the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What will be a multi year spillover effect of various taxation regulations.

Understanding of risks involved in the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

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Negotiation Strategy of Forbes Technosys Limited (A): Bill Payment Kiosk Business

References & Further Readings

Davinder Singh, Anuj Sahu (2018), "Forbes Technosys Limited (A): Bill Payment Kiosk Business Harvard Business Review Case Study. Published by HBR Publications.