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Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version


This case illustrates some of the complexities involved in teaching in a participant-centered learning process. Specifically, it focuses on the learning process components as well as the tensions and barriers that hinder teaching practice changes. It describes an actual teaching experience with a couple of former Colombian combatants -one from a paramilitary group and another one from a guerrilla army- who are invited to an undergraduate public management course to share their life experiences with students in an innovative attempt by the teacher to bring the reality of this conflict closer to class participants. Students' reactions in class and their subsequent analysis build up a tense atmosphere that drives the professor to question her own teaching methods. On account of the specific issue addressed by this case -students' attitude towards Colombia's armed conflict as a result of their social status- this case may be used to discuss the impending challenges faced by a society after a conflict like the one experienced by Colombia. Universidad de Los Andes' case collection

Authors :: Ivan Dario Lobo, Lina Moros, Maria Alejandra Velez

Topics :: Leadership & Managing People

Tags :: , SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version" written by Ivan Dario Lobo, Lina Moros, Maria Alejandra Velez includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Teaching Conflict facing as an external strategic factors. Some of the topics covered in Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version case study are - Strategic Management Strategies, and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version casestudy better are - – increasing household debt because of falling income levels, increasing government debt because of Covid-19 spendings, geopolitical disruptions, supply chains are disrupted by pandemic , customer relationship management is fast transforming because of increasing concerns over data privacy, technology disruption, digital marketing is dominated by two big players Facebook and Google, increasing inequality as vast percentage of new income is going to the top 1%, increasing commodity prices, etc



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Introduction to SWOT Analysis of Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Teaching Conflict, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Teaching Conflict operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version can be done for the following purposes –
1. Strategic planning using facts provided in Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version case study
2. Improving business portfolio management of Teaching Conflict
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Teaching Conflict




Strengths Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Teaching Conflict in Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version Harvard Business Review case study are -

Operational resilience

– The operational resilience strategy in the Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Ability to recruit top talent

– Teaching Conflict is one of the leading recruiters in the industry. Managers in the Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Low bargaining power of suppliers

– Suppliers of Teaching Conflict in the sector have low bargaining power. Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Teaching Conflict to manage not only supply disruptions but also source products at highly competitive prices.

Ability to lead change in Leadership & Managing People field

– Teaching Conflict is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Teaching Conflict in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Organizational Resilience of Teaching Conflict

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Teaching Conflict does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Successful track record of launching new products

– Teaching Conflict has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Teaching Conflict has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Highly skilled collaborators

– Teaching Conflict has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Strong track record of project management

– Teaching Conflict is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Innovation driven organization

– Teaching Conflict is one of the most innovative firm in sector. Manager in Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Effective Research and Development (R&D)

– Teaching Conflict has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Analytics focus

– Teaching Conflict is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Ivan Dario Lobo, Lina Moros, Maria Alejandra Velez can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Training and development

– Teaching Conflict has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.






Weaknesses Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version are -

High cash cycle compare to competitors

Teaching Conflict has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version, is just above the industry average. Teaching Conflict needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Slow decision making process

– As mentioned earlier in the report, Teaching Conflict has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Teaching Conflict even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

No frontier risks strategy

– After analyzing the HBR case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Interest costs

– Compare to the competition, Teaching Conflict has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Need for greater diversity

– Teaching Conflict has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Capital Spending Reduction

– Even during the low interest decade, Teaching Conflict has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Aligning sales with marketing

– It come across in the case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version can leverage the sales team experience to cultivate customer relationships as Teaching Conflict is planning to shift buying processes online.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version, it seems that the employees of Teaching Conflict don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version, in the dynamic environment Teaching Conflict has struggled to respond to the nimble upstart competition. Teaching Conflict has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Lack of clear differentiation of Teaching Conflict products

– To increase the profitability and margins on the products, Teaching Conflict needs to provide more differentiated products than what it is currently offering in the marketplace.




Opportunities Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version are -

Loyalty marketing

– Teaching Conflict has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Teaching Conflict to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Teaching Conflict to hire the very best people irrespective of their geographical location.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Teaching Conflict in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Teaching Conflict can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Building a culture of innovation

– managers at Teaching Conflict can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.

Learning at scale

– Online learning technologies has now opened space for Teaching Conflict to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Creating value in data economy

– The success of analytics program of Teaching Conflict has opened avenues for new revenue streams for the organization in the industry. This can help Teaching Conflict to build a more holistic ecosystem as suggested in the Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version case study. Teaching Conflict can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Teaching Conflict can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Teaching Conflict can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Leveraging digital technologies

– Teaching Conflict can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Teaching Conflict in the consumer business. Now Teaching Conflict can target international markets with far fewer capital restrictions requirements than the existing system.

Using analytics as competitive advantage

– Teaching Conflict has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Teaching Conflict to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Buying journey improvements

– Teaching Conflict can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Teaching Conflict can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.




Threats Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version are -

Consumer confidence and its impact on Teaching Conflict demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Teaching Conflict can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version .

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Teaching Conflict business can come under increasing regulations regarding data privacy, data security, etc.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Teaching Conflict with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Teaching Conflict in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

High dependence on third party suppliers

– Teaching Conflict high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Increasing wage structure of Teaching Conflict

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Teaching Conflict.

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Teaching Conflict can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Regulatory challenges

– Teaching Conflict needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Teaching Conflict will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version, Teaching Conflict may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Technology acceleration in Forth Industrial Revolution

– Teaching Conflict has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Teaching Conflict needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.




Weighted SWOT Analysis of Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Reality and Emotions in the Classroom: Teaching and Learning Challenges, Spanish Version is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Teaching Conflict needs to make to build a sustainable competitive advantage.



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