Namal College: The First Ten Years (2002-2012) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Organizational Development
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Namal College: The First Ten Years (2002-2012)
Namal College, Mainwali - Pakistan, was the brainchild and dream project of Imran Khan-world-renowned cricketer, philanthropist, and one of the most popular politicians of Pakistan. Namal's case opens at a critical juncture in the fall of 2012 when the board meets to discuss the organization's impending challenges, vision, and future. On one hand, Namal's leadership saw commendable achievements in a very short span of time while on the other there were major logistic, financial, infrastructural, and human resource related challenges. In the midst of this, the VC began to openly disagree with Mr. Khan and the board's dreams and ambitions for Namal. This conflict in the perspective of the college's leadership began to instill despair and confusion in the minds of the faculty as well as the students. The question that many were asking was "Where is Namal heading towards?" Namal's vision that had served as the bindA?ing force throughout its history was now being questioned by some. There were rumors that the VC and some of the faculty members were thinking of resigning from the college. Mr. Dawood, the chairperson, felt that it had become extremely important to rethink and clarify Namal's vision for the next 10-20 years. He believed that a well-articulated shorter term vision would enable the Board to address the existing challenges and take the institution forward.
Swot Analysis of "Namal College: The First Ten Years (2002-2012)" written by Arif Butt, Shezeen Hemani includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Namal Namal's facing as an external strategic factors. Some of the topics covered in Namal College: The First Ten Years (2002-2012) case study are - Strategic Management Strategies, Leadership and Organizational Development.
Some of the macro environment factors that can be used to understand the Namal College: The First Ten Years (2002-2012) casestudy better are - – increasing household debt because of falling income levels, central banks are concerned over increasing inflation, digital marketing is dominated by two big players Facebook and Google, increasing transportation and logistics costs, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing inequality as vast percentage of new income is going to the top 1%, wage bills are increasing,
there is increasing trade war between United States & China, talent flight as more people leaving formal jobs, etc
Introduction to SWOT Analysis of Namal College: The First Ten Years (2002-2012)
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Namal College: The First Ten Years (2002-2012) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Namal Namal's, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Namal Namal's operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Namal College: The First Ten Years (2002-2012) can be done for the following purposes –
1. Strategic planning using facts provided in Namal College: The First Ten Years (2002-2012) case study
2. Improving business portfolio management of Namal Namal's
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Namal Namal's
Strengths Namal College: The First Ten Years (2002-2012) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Namal Namal's in Namal College: The First Ten Years (2002-2012) Harvard Business Review case study are -
High brand equity
– Namal Namal's has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Namal Namal's to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Training and development
– Namal Namal's has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Namal College: The First Ten Years (2002-2012) Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Successful track record of launching new products
– Namal Namal's has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Namal Namal's has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Innovation driven organization
– Namal Namal's is one of the most innovative firm in sector. Manager in Namal College: The First Ten Years (2002-2012) Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Diverse revenue streams
– Namal Namal's is present in almost all the verticals within the industry. This has provided firm in Namal College: The First Ten Years (2002-2012) case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Effective Research and Development (R&D)
– Namal Namal's has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Namal College: The First Ten Years (2002-2012) - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Operational resilience
– The operational resilience strategy in the Namal College: The First Ten Years (2002-2012) Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Ability to lead change in Organizational Development field
– Namal Namal's is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Namal Namal's in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Low bargaining power of suppliers
– Suppliers of Namal Namal's in the sector have low bargaining power. Namal College: The First Ten Years (2002-2012) has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Namal Namal's to manage not only supply disruptions but also source products at highly competitive prices.
High switching costs
– The high switching costs that Namal Namal's has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Highly skilled collaborators
– Namal Namal's has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Namal College: The First Ten Years (2002-2012) HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Digital Transformation in Organizational Development segment
- digital transformation varies from industry to industry. For Namal Namal's digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Namal Namal's has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Weaknesses Namal College: The First Ten Years (2002-2012) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Namal College: The First Ten Years (2002-2012) are -
Lack of clear differentiation of Namal Namal's products
– To increase the profitability and margins on the products, Namal Namal's needs to provide more differentiated products than what it is currently offering in the marketplace.
No frontier risks strategy
– After analyzing the HBR case study Namal College: The First Ten Years (2002-2012), it seems that company is thinking about the frontier risks that can impact Organizational Development strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
High operating costs
– Compare to the competitors, firm in the HBR case study Namal College: The First Ten Years (2002-2012) has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Namal Namal's 's lucrative customers.
Interest costs
– Compare to the competition, Namal Namal's has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Low market penetration in new markets
– Outside its home market of Namal Namal's, firm in the HBR case study Namal College: The First Ten Years (2002-2012) needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Products dominated business model
– Even though Namal Namal's has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Namal College: The First Ten Years (2002-2012) should strive to include more intangible value offerings along with its core products and services.
Capital Spending Reduction
– Even during the low interest decade, Namal Namal's has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Namal College: The First Ten Years (2002-2012) HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Namal Namal's has relatively successful track record of launching new products.
Aligning sales with marketing
– It come across in the case study Namal College: The First Ten Years (2002-2012) that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Namal College: The First Ten Years (2002-2012) can leverage the sales team experience to cultivate customer relationships as Namal Namal's is planning to shift buying processes online.
Increasing silos among functional specialists
– The organizational structure of Namal Namal's is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Namal Namal's needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Namal Namal's to focus more on services rather than just following the product oriented approach.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Namal Namal's supply chain. Even after few cautionary changes mentioned in the HBR case study - Namal College: The First Ten Years (2002-2012), it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Namal Namal's vulnerable to further global disruptions in South East Asia.
Opportunities Namal College: The First Ten Years (2002-2012) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Namal College: The First Ten Years (2002-2012) are -
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Namal Namal's can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Manufacturing automation
– Namal Namal's can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Namal Namal's in the consumer business. Now Namal Namal's can target international markets with far fewer capital restrictions requirements than the existing system.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Namal Namal's is facing challenges because of the dominance of functional experts in the organization. Namal College: The First Ten Years (2002-2012) case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Namal Namal's can use these opportunities to build new business models that can help the communities that Namal Namal's operates in. Secondly it can use opportunities from government spending in Organizational Development sector.
Leveraging digital technologies
– Namal Namal's can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Low interest rates
– Even though inflation is raising its head in most developed economies, Namal Namal's can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Creating value in data economy
– The success of analytics program of Namal Namal's has opened avenues for new revenue streams for the organization in the industry. This can help Namal Namal's to build a more holistic ecosystem as suggested in the Namal College: The First Ten Years (2002-2012) case study. Namal Namal's can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Buying journey improvements
– Namal Namal's can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Namal College: The First Ten Years (2002-2012) suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Namal Namal's in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Namal Namal's can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Namal College: The First Ten Years (2002-2012), to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Developing new processes and practices
– Namal Namal's can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Using analytics as competitive advantage
– Namal Namal's has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Namal College: The First Ten Years (2002-2012) - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Namal Namal's to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Threats Namal College: The First Ten Years (2002-2012) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Namal College: The First Ten Years (2002-2012) are -
Easy access to finance
– Easy access to finance in Organizational Development field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Namal Namal's can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Namal College: The First Ten Years (2002-2012), Namal Namal's may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Namal Namal's will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Regulatory challenges
– Namal Namal's needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Organizational Development industry regulations.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Namal Namal's in the Organizational Development sector and impact the bottomline of the organization.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Namal Namal's can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Namal College: The First Ten Years (2002-2012) .
Consumer confidence and its impact on Namal Namal's demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Shortening product life cycle
– it is one of the major threat that Namal Namal's is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Namal Namal's needs to understand the core reasons impacting the Organizational Development industry. This will help it in building a better workplace.
Increasing wage structure of Namal Namal's
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Namal Namal's.
Stagnating economy with rate increase
– Namal Namal's can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Weighted SWOT Analysis of Namal College: The First Ten Years (2002-2012) Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Namal College: The First Ten Years (2002-2012) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Namal College: The First Ten Years (2002-2012) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Namal College: The First Ten Years (2002-2012) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Namal College: The First Ten Years (2002-2012) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Namal Namal's needs to make to build a sustainable competitive advantage.
