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iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective


Supplement to case W16482.

Authors :: Chris Street, Ann C. Frost, Maurice Thibodeau

Topics :: Organizational Development

Tags :: Joint ventures, Leadership, Negotiations, Organizational culture, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective" written by Chris Street, Ann C. Frost, Maurice Thibodeau includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Charron's W16482 facing as an external strategic factors. Some of the topics covered in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study are - Strategic Management Strategies, Joint ventures, Leadership, Negotiations, Organizational culture and Organizational Development.


Some of the macro environment factors that can be used to understand the iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective casestudy better are - – there is increasing trade war between United States & China, cloud computing is disrupting traditional business models, geopolitical disruptions, there is backlash against globalization, supply chains are disrupted by pandemic , central banks are concerned over increasing inflation, increasing energy prices, talent flight as more people leaving formal jobs, banking and financial system is disrupted by Bitcoin and other crypto currencies, etc



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Introduction to SWOT Analysis of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Charron's W16482, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Charron's W16482 operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective can be done for the following purposes –
1. Strategic planning using facts provided in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study
2. Improving business portfolio management of Charron's W16482
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Charron's W16482




Strengths iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Charron's W16482 in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective Harvard Business Review case study are -

Diverse revenue streams

– Charron's W16482 is present in almost all the verticals within the industry. This has provided firm in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Ability to recruit top talent

– Charron's W16482 is one of the leading recruiters in the industry. Managers in the iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Training and development

– Charron's W16482 has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Strong track record of project management

– Charron's W16482 is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Highly skilled collaborators

– Charron's W16482 has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Successful track record of launching new products

– Charron's W16482 has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Charron's W16482 has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Innovation driven organization

– Charron's W16482 is one of the most innovative firm in sector. Manager in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Organizational Resilience of Charron's W16482

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Charron's W16482 does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Effective Research and Development (R&D)

– Charron's W16482 has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Ability to lead change in Organizational Development field

– Charron's W16482 is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Charron's W16482 in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

High brand equity

– Charron's W16482 has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Charron's W16482 to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Sustainable margins compare to other players in Organizational Development industry

– iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective firm has clearly differentiated products in the market place. This has enabled Charron's W16482 to fetch slight price premium compare to the competitors in the Organizational Development industry. The sustainable margins have also helped Charron's W16482 to invest into research and development (R&D) and innovation.






Weaknesses iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective are -

High cash cycle compare to competitors

Charron's W16482 has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Need for greater diversity

– Charron's W16482 has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Charron's W16482 supply chain. Even after few cautionary changes mentioned in the HBR case study - iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Charron's W16482 vulnerable to further global disruptions in South East Asia.

Slow to strategic competitive environment developments

– As iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective HBR case study mentions - Charron's W16482 takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

High operating costs

– Compare to the competitors, firm in the HBR case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Charron's W16482 's lucrative customers.

Capital Spending Reduction

– Even during the low interest decade, Charron's W16482 has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Products dominated business model

– Even though Charron's W16482 has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective should strive to include more intangible value offerings along with its core products and services.

Slow decision making process

– As mentioned earlier in the report, Charron's W16482 has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Charron's W16482 even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Aligning sales with marketing

– It come across in the case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective can leverage the sales team experience to cultivate customer relationships as Charron's W16482 is planning to shift buying processes online.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective, in the dynamic environment Charron's W16482 has struggled to respond to the nimble upstart competition. Charron's W16482 has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Increasing silos among functional specialists

– The organizational structure of Charron's W16482 is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Charron's W16482 needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Charron's W16482 to focus more on services rather than just following the product oriented approach.




Opportunities iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective are -

Better consumer reach

– The expansion of the 5G network will help Charron's W16482 to increase its market reach. Charron's W16482 will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Manufacturing automation

– Charron's W16482 can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Low interest rates

– Even though inflation is raising its head in most developed economies, Charron's W16482 can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Learning at scale

– Online learning technologies has now opened space for Charron's W16482 to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Charron's W16482 to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Leveraging digital technologies

– Charron's W16482 can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Building a culture of innovation

– managers at Charron's W16482 can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Organizational Development segment.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Charron's W16482 is facing challenges because of the dominance of functional experts in the organization. iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Charron's W16482 can use these opportunities to build new business models that can help the communities that Charron's W16482 operates in. Secondly it can use opportunities from government spending in Organizational Development sector.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Organizational Development industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Charron's W16482 can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Charron's W16482 can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Charron's W16482 in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Charron's W16482 to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Charron's W16482 to hire the very best people irrespective of their geographical location.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Charron's W16482 can explore opportunities that can attract volunteers and are consistent with its mission and vision.




Threats iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective are -

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Charron's W16482 needs to understand the core reasons impacting the Organizational Development industry. This will help it in building a better workplace.

Stagnating economy with rate increase

– Charron's W16482 can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Environmental challenges

– Charron's W16482 needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Charron's W16482 can take advantage of this fund but it will also bring new competitors in the Organizational Development industry.

Shortening product life cycle

– it is one of the major threat that Charron's W16482 is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Charron's W16482.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Charron's W16482 with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

High dependence on third party suppliers

– Charron's W16482 high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Technology acceleration in Forth Industrial Revolution

– Charron's W16482 has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Charron's W16482 needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Charron's W16482 in the Organizational Development sector and impact the bottomline of the organization.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Charron's W16482 can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective .

Increasing wage structure of Charron's W16482

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Charron's W16482.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Charron's W16482 will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective, Charron's W16482 may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .




Weighted SWOT Analysis of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Charron's W16482 needs to make to build a sustainable competitive advantage.



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