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BCPC Internet Strategy Team: Chris Berkowitz SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of BCPC Internet Strategy Team: Chris Berkowitz


Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members.

Authors :: Amy C. Edmondson, Laura R. Feldman

Topics :: Strategy & Execution

Tags :: Knowledge management, Leading teams, Organizational culture, Product development, Strategy, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "BCPC Internet Strategy Team: Chris Berkowitz" written by Amy C. Edmondson, Laura R. Feldman includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Bcpc Berkowitz facing as an external strategic factors. Some of the topics covered in BCPC Internet Strategy Team: Chris Berkowitz case study are - Strategic Management Strategies, Knowledge management, Leading teams, Organizational culture, Product development, Strategy and Strategy & Execution.


Some of the macro environment factors that can be used to understand the BCPC Internet Strategy Team: Chris Berkowitz casestudy better are - – competitive advantages are harder to sustain because of technology dispersion, increasing commodity prices, wage bills are increasing, banking and financial system is disrupted by Bitcoin and other crypto currencies, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing energy prices, increasing household debt because of falling income levels, increasing inequality as vast percentage of new income is going to the top 1%, technology disruption, etc



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Introduction to SWOT Analysis of BCPC Internet Strategy Team: Chris Berkowitz


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in BCPC Internet Strategy Team: Chris Berkowitz case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Bcpc Berkowitz, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Bcpc Berkowitz operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of BCPC Internet Strategy Team: Chris Berkowitz can be done for the following purposes –
1. Strategic planning using facts provided in BCPC Internet Strategy Team: Chris Berkowitz case study
2. Improving business portfolio management of Bcpc Berkowitz
3. Assessing feasibility of the new initiative in Strategy & Execution field.
4. Making a Strategy & Execution topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Bcpc Berkowitz




Strengths BCPC Internet Strategy Team: Chris Berkowitz | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Bcpc Berkowitz in BCPC Internet Strategy Team: Chris Berkowitz Harvard Business Review case study are -

Sustainable margins compare to other players in Strategy & Execution industry

– BCPC Internet Strategy Team: Chris Berkowitz firm has clearly differentiated products in the market place. This has enabled Bcpc Berkowitz to fetch slight price premium compare to the competitors in the Strategy & Execution industry. The sustainable margins have also helped Bcpc Berkowitz to invest into research and development (R&D) and innovation.

Cross disciplinary teams

– Horizontal connected teams at the Bcpc Berkowitz are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Strong track record of project management

– Bcpc Berkowitz is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Low bargaining power of suppliers

– Suppliers of Bcpc Berkowitz in the sector have low bargaining power. BCPC Internet Strategy Team: Chris Berkowitz has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Bcpc Berkowitz to manage not only supply disruptions but also source products at highly competitive prices.

Superior customer experience

– The customer experience strategy of Bcpc Berkowitz in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Successful track record of launching new products

– Bcpc Berkowitz has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Bcpc Berkowitz has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Learning organization

- Bcpc Berkowitz is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Bcpc Berkowitz is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in BCPC Internet Strategy Team: Chris Berkowitz Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Ability to lead change in Strategy & Execution field

– Bcpc Berkowitz is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Bcpc Berkowitz in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Innovation driven organization

– Bcpc Berkowitz is one of the most innovative firm in sector. Manager in BCPC Internet Strategy Team: Chris Berkowitz Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Diverse revenue streams

– Bcpc Berkowitz is present in almost all the verticals within the industry. This has provided firm in BCPC Internet Strategy Team: Chris Berkowitz case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Organizational Resilience of Bcpc Berkowitz

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Bcpc Berkowitz does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Operational resilience

– The operational resilience strategy in the BCPC Internet Strategy Team: Chris Berkowitz Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.






Weaknesses BCPC Internet Strategy Team: Chris Berkowitz | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of BCPC Internet Strategy Team: Chris Berkowitz are -

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Bcpc Berkowitz supply chain. Even after few cautionary changes mentioned in the HBR case study - BCPC Internet Strategy Team: Chris Berkowitz, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Bcpc Berkowitz vulnerable to further global disruptions in South East Asia.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the BCPC Internet Strategy Team: Chris Berkowitz HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Bcpc Berkowitz has relatively successful track record of launching new products.

Capital Spending Reduction

– Even during the low interest decade, Bcpc Berkowitz has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

High operating costs

– Compare to the competitors, firm in the HBR case study BCPC Internet Strategy Team: Chris Berkowitz has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Bcpc Berkowitz 's lucrative customers.

Slow to strategic competitive environment developments

– As BCPC Internet Strategy Team: Chris Berkowitz HBR case study mentions - Bcpc Berkowitz takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Workers concerns about automation

– As automation is fast increasing in the segment, Bcpc Berkowitz needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

High cash cycle compare to competitors

Bcpc Berkowitz has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study BCPC Internet Strategy Team: Chris Berkowitz, in the dynamic environment Bcpc Berkowitz has struggled to respond to the nimble upstart competition. Bcpc Berkowitz has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Lack of clear differentiation of Bcpc Berkowitz products

– To increase the profitability and margins on the products, Bcpc Berkowitz needs to provide more differentiated products than what it is currently offering in the marketplace.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study BCPC Internet Strategy Team: Chris Berkowitz, it seems that the employees of Bcpc Berkowitz don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Skills based hiring

– The stress on hiring functional specialists at Bcpc Berkowitz has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.




Opportunities BCPC Internet Strategy Team: Chris Berkowitz | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study BCPC Internet Strategy Team: Chris Berkowitz are -

Better consumer reach

– The expansion of the 5G network will help Bcpc Berkowitz to increase its market reach. Bcpc Berkowitz will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Loyalty marketing

– Bcpc Berkowitz has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Bcpc Berkowitz to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Bcpc Berkowitz can use these opportunities to build new business models that can help the communities that Bcpc Berkowitz operates in. Secondly it can use opportunities from government spending in Strategy & Execution sector.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Strategy & Execution industry, but it has also influenced the consumer preferences. Bcpc Berkowitz can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Bcpc Berkowitz can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Strategy & Execution industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Bcpc Berkowitz can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Bcpc Berkowitz can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Building a culture of innovation

– managers at Bcpc Berkowitz can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Strategy & Execution segment.

Creating value in data economy

– The success of analytics program of Bcpc Berkowitz has opened avenues for new revenue streams for the organization in the industry. This can help Bcpc Berkowitz to build a more holistic ecosystem as suggested in the BCPC Internet Strategy Team: Chris Berkowitz case study. Bcpc Berkowitz can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Bcpc Berkowitz can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Low interest rates

– Even though inflation is raising its head in most developed economies, Bcpc Berkowitz can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Bcpc Berkowitz in the consumer business. Now Bcpc Berkowitz can target international markets with far fewer capital restrictions requirements than the existing system.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Bcpc Berkowitz in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Strategy & Execution segment, and it will provide faster access to the consumers.




Threats BCPC Internet Strategy Team: Chris Berkowitz External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study BCPC Internet Strategy Team: Chris Berkowitz are -

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Bcpc Berkowitz.

Technology acceleration in Forth Industrial Revolution

– Bcpc Berkowitz has witnessed rapid integration of technology during Covid-19 in the Strategy & Execution industry. As one of the leading players in the industry, Bcpc Berkowitz needs to keep up with the evolution of technology in the Strategy & Execution sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Bcpc Berkowitz will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Bcpc Berkowitz can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study BCPC Internet Strategy Team: Chris Berkowitz .

Shortening product life cycle

– it is one of the major threat that Bcpc Berkowitz is facing in Strategy & Execution sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Stagnating economy with rate increase

– Bcpc Berkowitz can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Increasing wage structure of Bcpc Berkowitz

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Bcpc Berkowitz.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Environmental challenges

– Bcpc Berkowitz needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Bcpc Berkowitz can take advantage of this fund but it will also bring new competitors in the Strategy & Execution industry.

High dependence on third party suppliers

– Bcpc Berkowitz high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Regulatory challenges

– Bcpc Berkowitz needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Strategy & Execution industry regulations.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Bcpc Berkowitz in the Strategy & Execution sector and impact the bottomline of the organization.




Weighted SWOT Analysis of BCPC Internet Strategy Team: Chris Berkowitz Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study BCPC Internet Strategy Team: Chris Berkowitz needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study BCPC Internet Strategy Team: Chris Berkowitz is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study BCPC Internet Strategy Team: Chris Berkowitz is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of BCPC Internet Strategy Team: Chris Berkowitz is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Bcpc Berkowitz needs to make to build a sustainable competitive advantage.



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