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Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue


When the World Bank signed an agreement with the government of Peru in December, 1997 to provide a $22.5 million loan to help reform the country's antiquated and corrupt judicial system, the Bank knew it faced risks. Peru's President Alberto Fujimori was under fire and observers considered it possible that, rather than exhibiting real commitment to reform, the government may have been seeking the loan chiefly to lend a veneer of legitimacy to measures that in reality reduced judicial independence and concentrated more power in the executive. On balance, however, Bank officials who had to make the decision on whether to proceed with the agreement believed it offered a rare opportunity to address a variety of longstanding ills-including limited access to the justice system, a crumbling infrastructure, and inadequate training of judges and prosecutors. But just three months after the agreement had been signed, Peru's Congress-dominated by members loyal to the President-passed a measure which led Bank officials to question the good faith of the government. The new law limited the powers of one of the pillars of the loan agreement-the National Council of Magistrates, an independent entity mandated to , ratify and remove judges and prosecutors. The Council's members resigned en masse and, in response, the Bank postponed the effective date of the judicial reform loan by six months-halting any disbursement of funds. But in the days following the announcement, Peru's government put increasing pressure on the Bank to change its mind-and finally summoned the Bank's country director for Peru to a personal meeting with President Fujimori. The country director would have to decide whether to stick with the loan postponement-and, more broadly, take stock of what was really going on in Peru. Would the loan help a government sincerely embarked on reform? Or might it simply abet a government bent on subverting the judiciary to further its own political goals? HKS Case Number 1779.0

Authors :: Kirsten Lundberg, Philip Heymann

Topics :: Global Business

Tags :: Ethics, Government, International business, Leadership, Operations management, Project management, Strategic planning, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue" written by Kirsten Lundberg, Philip Heymann includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Judicial Loan facing as an external strategic factors. Some of the topics covered in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue case study are - Strategic Management Strategies, Ethics, Government, International business, Leadership, Operations management, Project management, Strategic planning and Global Business.


Some of the macro environment factors that can be used to understand the Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue casestudy better are - – banking and financial system is disrupted by Bitcoin and other crypto currencies, wage bills are increasing, talent flight as more people leaving formal jobs, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing household debt because of falling income levels, competitive advantages are harder to sustain because of technology dispersion, cloud computing is disrupting traditional business models, increasing government debt because of Covid-19 spendings, increasing commodity prices, etc



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Introduction to SWOT Analysis of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Judicial Loan, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Judicial Loan operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue can be done for the following purposes –
1. Strategic planning using facts provided in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue case study
2. Improving business portfolio management of Judicial Loan
3. Assessing feasibility of the new initiative in Global Business field.
4. Making a Global Business topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Judicial Loan




Strengths Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Judicial Loan in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue Harvard Business Review case study are -

Innovation driven organization

– Judicial Loan is one of the most innovative firm in sector. Manager in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Ability to recruit top talent

– Judicial Loan is one of the leading recruiters in the industry. Managers in the Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Ability to lead change in Global Business field

– Judicial Loan is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Judicial Loan in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Sustainable margins compare to other players in Global Business industry

– Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue firm has clearly differentiated products in the market place. This has enabled Judicial Loan to fetch slight price premium compare to the competitors in the Global Business industry. The sustainable margins have also helped Judicial Loan to invest into research and development (R&D) and innovation.

High brand equity

– Judicial Loan has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Judicial Loan to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Successful track record of launching new products

– Judicial Loan has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Judicial Loan has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

High switching costs

– The high switching costs that Judicial Loan has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Analytics focus

– Judicial Loan is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Kirsten Lundberg, Philip Heymann can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Training and development

– Judicial Loan has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Diverse revenue streams

– Judicial Loan is present in almost all the verticals within the industry. This has provided firm in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Digital Transformation in Global Business segment

- digital transformation varies from industry to industry. For Judicial Loan digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Judicial Loan has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Operational resilience

– The operational resilience strategy in the Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.






Weaknesses Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue are -

Products dominated business model

– Even though Judicial Loan has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue should strive to include more intangible value offerings along with its core products and services.

Need for greater diversity

– Judicial Loan has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

High cash cycle compare to competitors

Judicial Loan has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Capital Spending Reduction

– Even during the low interest decade, Judicial Loan has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue, in the dynamic environment Judicial Loan has struggled to respond to the nimble upstart competition. Judicial Loan has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Increasing silos among functional specialists

– The organizational structure of Judicial Loan is dominated by functional specialists. It is not different from other players in the Global Business segment. Judicial Loan needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Judicial Loan to focus more on services rather than just following the product oriented approach.

Aligning sales with marketing

– It come across in the case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue can leverage the sales team experience to cultivate customer relationships as Judicial Loan is planning to shift buying processes online.

Skills based hiring

– The stress on hiring functional specialists at Judicial Loan has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Slow to strategic competitive environment developments

– As Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue HBR case study mentions - Judicial Loan takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Slow decision making process

– As mentioned earlier in the report, Judicial Loan has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Judicial Loan even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Workers concerns about automation

– As automation is fast increasing in the segment, Judicial Loan needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.




Opportunities Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue are -

Loyalty marketing

– Judicial Loan has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Better consumer reach

– The expansion of the 5G network will help Judicial Loan to increase its market reach. Judicial Loan will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Judicial Loan to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Judicial Loan to hire the very best people irrespective of their geographical location.

Leveraging digital technologies

– Judicial Loan can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Judicial Loan can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Developing new processes and practices

– Judicial Loan can develop new processes and procedures in Global Business industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Global Business industry, but it has also influenced the consumer preferences. Judicial Loan can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Manufacturing automation

– Judicial Loan can use the latest technology developments to improve its manufacturing and designing process in Global Business segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Building a culture of innovation

– managers at Judicial Loan can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Global Business segment.

Buying journey improvements

– Judicial Loan can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Creating value in data economy

– The success of analytics program of Judicial Loan has opened avenues for new revenue streams for the organization in the industry. This can help Judicial Loan to build a more holistic ecosystem as suggested in the Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue case study. Judicial Loan can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Global Business industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Judicial Loan can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Judicial Loan can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Judicial Loan can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.




Threats Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue are -

Regulatory challenges

– Judicial Loan needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Global Business industry regulations.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Judicial Loan in the Global Business sector and impact the bottomline of the organization.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Judicial Loan.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Judicial Loan will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Judicial Loan in the Global Business industry. The Global Business industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Environmental challenges

– Judicial Loan needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Judicial Loan can take advantage of this fund but it will also bring new competitors in the Global Business industry.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Judicial Loan with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Judicial Loan can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue .

Consumer confidence and its impact on Judicial Loan demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Technology acceleration in Forth Industrial Revolution

– Judicial Loan has witnessed rapid integration of technology during Covid-19 in the Global Business industry. As one of the leading players in the industry, Judicial Loan needs to keep up with the evolution of technology in the Global Business sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Easy access to finance

– Easy access to finance in Global Business field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Judicial Loan can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Judicial Loan needs to understand the core reasons impacting the Global Business industry. This will help it in building a better workplace.




Weighted SWOT Analysis of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Judicial Loan needs to make to build a sustainable competitive advantage.



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